Returns & Refunds


If you have received something different to what you ordered or it is deemed faulty please email with photos and we are happy to exchange or refund your item. 


Exchanges on our bridal wear are accepted providing the embroidery is not personalised. Designs such as Bridesmaid, Maid of Honour, Bride can be exchanged for another size. Personalised items such as names, surnames or initials cannot be returned. 

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